App overview
Within the streaming app, you can see what’s currently playing, adjust the volume, and skip songs.
If you want to switch to a different schedule, playlist, or station, click on the arrow symbol in the top left corner.
You can choose from the playlists, stations, and schedules that you've added to Your music, or click Home to find new sounds.
Click on create if you want to make your own station or playlist.
Both Home and Create are optional features that can be switched off under Company settings if you don’t want your staff selecting new music.
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Update music streaming app
It's important that the Soundtrack app is up to date. Please note that players operating with a software version older than 6 months will cease to function. You can find how to update your player below: Visit the App Store/Google Play and select ...How to troubleshoot
Restart the app Close the Soundtrack Player app and open it again. Check your internet connection Make sure that you are connected to the internet by visiting a random website on your iOS device. If you have multiple networks, please try a different ...Player is offline
If you get a notification stating that your player is offline, there could be several different reasons: Your player needs to be restarted. Your network settings have changed. Your app has not been updated recently. Troubleshooting this notification ...Control music remotely
You can enable or disable the option to pair the Enterprise Remote app to zones. The Enterprise Remote app is available on iPad, iPhone, or iPod touch with iOS 11 or later. Although you can't access the Home section from the Enterprise Remote app, ...Connect or pair a playback device
1. Using your iOS or Android device, check it is connected to your WIFI 2. Go to the Apple App store or Google Play Store 3. Search for Soundtrack and download the app, the icon looks like this: 4. Open the app once it has downloaded 5. A log in ...