Related Articles
Channel Management
Channel Management allows customers greater control over the content playing on their TV's via the online Atmosphere portal. Customers are able to change the channel remotely on one, some, or all of their devices Customers are able to watch channel ...
My screen is on, but I can’t select anything with my remote
Your remote likely lost connection with the Apple TV. Follow the steps below to get reconnected: You will need to be close to your Apple TV unit. Hold the ‘Menu’ and ‘<’ buttons together on the remote for five (5) seconds. You may see a message ...
How often is the content updated?
Our video editors release one hour of updates to each channel weekly to replace the oldest hour. Feel like you want to see something different? Check out our the Custom Playlist feature that allows you to shuffle through multiple channels ...
Creating and managing custom playlists
Create a new playlist 1. To view the Custom Playlists section, start by clicking the ‘Custom Playlists’ menu from any screen in the app. 2. Select "Created Playlist". 3. To edit/manage an existing Custom Playlist, click it in the list of “Your ...
Content Caching
Content caching is where video content is downloaded to the device to avoid consistently using data. As soon as a channel starts playing, it will download the videos in the background while it is streaming. Whenever a segment is about to play, the ...